FAQ
Find answers to common questions about our services.
Delivery time is typically 1-2 business days within Cilacap. We guarantee on-time delivery with real-time tracking system.
Yes, we deliver to nearby cities such as Banyumas and Kebumen. Delivery cost and time will be adjusted based on the destination.
You can track your order status through our app or website by entering the tracking number. We also provide automatic notifications via SMS or email.
There are no additional fees for delivery within Cilacap. Additional charges apply only for deliveries outside the specified area.
If there's a delivery error, please contact our customer service within 24 hours. We will promptly process the return or replacement of the item.
Yes, we offer emergency delivery services with a maximum delivery time of 6 hours for Cilacap area. Emergency service fees will be charged separately.
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